Design Thinking

Melissa O'Hara, President of O'Hara Solutions Group has a passion for the creativity and unique problem solving that the Design Thinking framework enables. She has experience in launching new products using Design Thinking including a new insurance product targeting millennials.

 

Her primary area of focus using the methodology is in Human Resource related applications. This included developing a workforce of the future methodology for a major Fortune 500 company. 

 

Impact:  Increased retention and engagement through  implementing creative action plans to stay relevant as an employer.

 

She also worked on  Employee Experience strategies including conducting empathy interviews for key segments of the employee journey.​​​​

​

Impact:  Improved processes for employees related to organization's resources for employee development.